While Toma's AI has been successfully generating service appointments, our dealership partners kept asking the same question: "What can AI do to actually save appointments?" That empty service bay at 9:15 isn't just an inconvenience—it's pure profit disappearing.
The numbers tell a painful story. With service center no-show rates hovering at 18-20%, a typical dealership loses thousands of dollars monthly from appointments that never materialize.
Even more telling was watching talented service advisors spending hours daily on mind-numbing reminder calls instead of delivering exceptional customer experiences
Introducing Automated Appointment Reminders
Today, Toma is launching a solution built to drastically reduce no-shows: Automated Appointment Reminders.
This isn't another generic notification system. We've built conversational AI that:
- Makes natural-sounding reminder calls to your service customers
- Handles rebooking on the spot when cancellations happen
- Protects your service schedule—and your revenue
Listen to a Live Call
Nothing demonstrates value like seeing it in action:
Watch how Toma converts a potential cancellation into a successful reschedule.
How It Works
We've stripped away unnecessary complexity to focus on what actually drives results:
- Opt-in Management: We ensure only customers who have opted in receive calls from Toma.
- Fully Customizable: Configure reminder schedules and messages for all appointments or just specific service types.
- On-call rescheduling: Our AI actively converts potential cancellations into rescheduled appointments during the same call.
Ready to reclaim lost revenue?
Contact support@toma.com today to activate Automated Appointment Reminders for your dealership.
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