Blog | AI Insights for the Automotive Enterprise

How AI Coworkers run inside automotive enterprises. Field notes, product updates, and what we learn from deploying them.

• Toma is now ISO 27001 certified — Toma is now ISO/IEC 27001:2022 certified. Here's what the standard checks and how we protect the data your dealership trusts us with.
• How Toma handles your data under GDPR — Toma is built to comply with GDPR. Here's how we handle the data dealerships trust us with, and how to get it deleted.
• Toma IQ: The AI that actually learns how your dealership operates — Toma IQ learns your dealership's policies, processes, and preferences over time, turning every call into institutional knowledge.
• SOC 2 Type II compliance and what it means for your dealership — Toma's SOC 2 Type II compliance shows how we protect dealership and customer data with audited security controls.
• AI Agent vs BDC: Best Tools for Dealerships? — How AI agents compare to a traditional BDC for handling dealership calls, and where each delivers the most value.
• A New Chapter for Toma After Automating 1 Million Dealership Calls with AI Agents — Reflecting on a milestone of 1 million automated dealership calls, and launching Safeguards and Inbox to bring safer, more visible AI to dealers.
• Why Build AI Agents for Dealership Fixed Ops? — Fixed ops is where dealership phone volume and revenue concentrate, and where AI agents shine.
• What's The ROI of Dealership AI? — A practical framework for measuring the return on investment of AI in your dealership.
• What Not To Do When Deploying Dealership AI — Common pitfalls dealerships hit when rolling out AI, and how to avoid them.
• Toma's Dealership AI Takes the Stage at CXAUTO 2025 — Highlights from Toma's appearance at CXAUTO 2025 in Long Beach, California.
• Multi-threaded Audio Processing in Node.js: Lessons from Building a High-throughput Voice AI System — How we scaled realtime audio processing to handle 80ms chunks with sub-500ms latency using Bun runtime and worker threads.
• The Demo Dilemma of Dealership AI — Why a flashy demo doesn't guarantee real-world dealership performance.
• Save Service Revenue with Appointment Reminders — Automated appointment reminders reduce no-shows and protect service revenue.
• Inside ASOTU CON 2025 and the Future of Dealership AI — Takeaways from ASOTU CON 2025, Toma's Pitch Tank win, and where dealership AI is heading.
• Every Business Will Use AI Agents, and Dealerships Are Next — The case for why dealerships are at the leading edge of the AI agent wave.